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Sunday, August 14, 2022
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    HomeHealthTelehealth companies cut costs by reimagining the front desk

    Telehealth companies cut costs by reimagining the front desk

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    Telehealth firms struggling to face out in a crowded digital care market are more and more leaning on chatbots, on-line questionnaires, and automatic follow-ups to triage sufferers and trim prices, letting them look after extra sufferers for much less cash.

    Sufferers in search of on-demand docs’ visits and fast prescriptions have a rising variety of decisions, starting from personal firms like Nurx and Ro primarily providing non-emergency care like contraception consultations to behemoths like Amwell tackling major and pressing care.  Regardless of a surge of sufferers seen through the pandemic, many of those digital care firms still haven’t turned a profit. And in a sea of opponents providing related providers, the cash they save by automation may make a distinction of their monetary success.

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